Why Choose Lenz Security?

Lenz Security is a family-run business, with all employees being part of a close family. We believe this gives us an edge over our competitors as we are all working towards the same goal, which is to provide all of our customers with the very highest quality service possible! Being so familiar with each other means we work extremely well together, complementing each other’s strengths. Being a relatively small team allows us to offer a personalised service, whilst our years of industry experience mean we are big enough to take on any size project. We want to build a business that we can pass on to our children and grandchildren, so when hiring Lenz Security you are guaranteeing you have chosen a company that is in it for the long term!

Lenz Security
Lenz Security

We are a family-run business that is small enough to care, but big enough to handle any project!

SSAIB Certified - CCTV Systems

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SSAIB Certified – Intruder Alarms

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SSAIB Certified - Access Control Systems

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Paxton - Net2 Installer Course

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Tavcom - Electrical Mains Compliance

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IPAF - Mobile Platform Operators Licence

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We regularly review our prices to ensure they are competitive!

We fully understand that in this day and age, people want to get the most value out of any product or service they buy. With this in mind, we regularly review our prices against our competitors to ensure we remain as competitive as we can. We may not be the cheapest provider on the market, but nor are we the most expensive. We believe in offering the highest quality service possible at the right price. And regardless of the system you choose, you are guaranteed that the work will be carried out to the highest possible standard.

If you are in a service contract with Lenz, you DO NOT PAY call-out charges!


We believe in offering our customers the very best value when they enter a service contract with us.


Lenz Security

This means that in the event of a system breakdown or malfunction (that is not a result of misuse or user error), we will visit the premises without charging a call-out charge. This also covers any return visits, in fact, the only thing that may be payable would be for batteries or parts that are out of warranty!

How can we do this? Well, we believe in our own quality work, so we feel we check all systems so thoroughly during our annual scheduled service visits that we almost eradicate any issues with a system before they become a potential problem. Our maintenance plans don’t just cover the cost of annual scheduled services, call-outs are also included in this charge. So on the rare occasions when there is a system malfunction, we do not charge for that site visit, or subsequent return visits. The only time you would be charged for a call-out would be if the system malfunction was due to misuse or a user error.

All of our CCTV systems come with a 36-month (3 years) warranty on all parts and labour, and our intruder alarm systems carry an 18-month warranty, which we have extended from the manufacturer’s original 12-month warranty.

Our free 24hr callout number 0800 955 1248 is displayed in the most obvious areas wherever we have installed a system, so that customers can get in touch with us asap if there is ever an issue. We guarantee to respond to every call within 4 hours, although this is normally much quicker.


I had an alarm system installed by Lenz Security last year. I have had all questions since answered promptly and professionally. I have had several alterations made to my system and these have been done extremely quickly and sometimes even at the weekend! I wouldn’t hesitate in recommending Lenz Security.

Rachel P

Lenz security came to fit an alarm system for my Mother-In-Law. They told me what to expect prior to visiting, in terms of time required, costs, aftercare and generally anything to expect during the visit. They turned up on time despite having to travel fairly far and were courteous and professional throughout, being sure to ask us before doing any alterations, such as moving furniture before drilling holes and after fitting and testing. They thoroughly explained the setup and how to use it and even my technophobe Mum-in-Law (who has never even used email) grasped it after they went through it all and demonstrated. I would highly recommend Lenz Security.

Ashley K

I wanted to get a security system installed for my mother and got hold of Lenz security. They ran through the best system which suited my needs. On the day of install they arrived on time and were very professional. On completion they explained to me how to use my new system. I would definitely recommend them to anyone!

Owen S

Got my alarm system fitted by Lenz and absolutely over the moon with it. I can set and disable my alarm from my phone and call the police if needed. Very competitive price compared to other firms and the service is second to none.

Would definitely recommend plus I know they do camera systems which can be integrated with the app you can get on the phone. It all works with your wifi and is easy to setup. They work very efficiently and have helped me move my alarm system from one house to another completely hassle free and at short notice.  10/10

Bradley W